Missing purchase
I already purchased the music, but it says I need to purchase again?
- Make sure you are signed in with the same account you used to purchase the music.
- Click on the “Restore Purchases” button in the app.
- Purchase the music again and you will get a notification saying you already purchased the music (You will not be charged again).
Exporting a PowerPoint (Presentation)
- To export a PowerPoint (pptx) create a presentation on the profile screen and click on the “Share” button in the top right corner.
- Select “Export (pptx)” from the dropdown menu.
Exporting a SpreadSheet
- To export a SpreadSheet (xlsx) create a presentation/playlist on the profile screen and click on the “Share” button in the top right corner.
- Select “Export (xlsx)” from the dropdown menu.
Exporting a PDF (Playlist)
- To export a PDF (pdf) create a playlist on the profile screen and click on the “Share” button in the top right corner.
- Select “Export (pdf)” from the dropdown menu.
How to join an event
- To join an event, click on the “Join Event” button on the home screen.
How to host an event
- To host an event first create a presentation on the profile screen and click on the “Internal Viewer” button in the top right corner.
- The green/red bar will show the state of the live event and if everyone is seeing the new slide.
- You can change slides by tapping on the screen or with the controls.
- Share the code that is in the title for others to join.
- Create a interesting description / name for the public listing.
How to share a playlist / presentation
- To share a playlist/presentation, click on the “Share” button in the top right corner.
- Share the link with the people you want to share the playlist with.
How to make a published presentation / playlist private
- To make a published presentation / playlist private, click on the “Share” button in the top right corner.
- Click on the “Make private” button.
Not seeing export PowerPoint / PDF in beta features
- In order to enable and view these options you will need to purchase the Revised, Supplement, and eChoice licenses.
How to report a bug
- You can create a bug report on the GitHub repository.